Billing
Payments, receipts and invoices, failed charges, and adding tax details to your invoices.
4 articles
- 01How does billing work?Payments go through Stripe in US dollars. Learn what you are charged for and when, where to see every payment, and how receipts reach you.
- 02What should I do if my payment failed?A failed checkout charges nothing, so simply try again. A failed renewal is retried automatically while you keep your plan. Here is what to check in each case.
- 03How do I download my invoice or receipt?Stripe emails a receipt after every payment, and an invoice for every subscription charge. Here is where to find them and what to do if you cannot.
- 04How do I add a VAT or tax ID to my invoices?Send us your company name, billing address and tax ID and we add them to your billing record. They appear on every invoice from your next payment.